Privacy Policy

 

I am Mgr. Andrea Kráslová, ID No. 71641386, with registered office at Teplická 604/15, Prague 9, 190 00, Střížkov, registered in the Trade Register.

 

You can contact me at:

Email: [email protected]

Phone: +420 777 930 024

 

In order to provide services and operate my website www.mypraguetours.org, I process certain personal data.

 

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, “GDPR”). 

 

I. Processing of Personal Data

 

A. When using the contact form or sending an inquiry via email

 

If you inquire about my services, I will process the contact information you provide: your name, surname, email, phone number, your questions or specific requests, and potentially other data you include in your inquiry (especially number of people, your place of stay, tour date, etc.).

 

For what purpose? 

I will use this information to contact you for further arrangements.

 

On what legal basis? 

Processing is based on Article 6(1)(b) GDPR – negotiation and performance of a contract.

 

How long will I store this data? 

If we do not enter into cooperation, I will retain your data for a maximum of 3 months from our last communication.

 

B. When entering into a contractual relationship

 

If you decide to work with me, I will process your billing and contact details: name, surname, address, email, phone number, information related to the ordered services, and other details you provide so that I can fulfill the service.

 

For what purpose? 

To fulfill our contract and communicate with you about it.

Also to comply with legal obligations (particularly accounting and tax purposes).

 

On what legal basis? 

Article 6(1)(b) GDPR – performance of a contract,

Article 6(1)(c) GDPR – compliance with legal obligations.

 

How long will I store this data? 

For the duration of the service provision and then for 10 years after the last service provided.

 

C. Newsletters

 

If you subscribe to my newsletter, I may use your email address to send commercial communications.

 

On what legal basis? 

Based on your consent (Article 6(1)(a) GDPR). Consent is voluntary and can be withdrawn at any time.

 

How long will I store this data? 

For 2 years from the date of consent or your last service. You can unsubscribe anytime via the email or by contacting me at the address above.

 

D. Phone contact

 

If you are a client and have not opted out, I may contact you by phone to ask about your satisfaction with my services or to offer additional services.

 

On what legal basis? 

Article 6(1)(f) GDPR – legitimate interest.

 

How long will I store this data? 

For the duration of our cooperation and for up to 2 years after the last service. You may object to this processing at any time.

 

E. Analytics and Ad Targeting Using Contact Information

 

If you gave consent via the banner on my website, I use your email and phone number for analytics, tracking, and ad targeting purposes, including tools provided by Google.

 

On what legal basis? 

Your consent (Article 6(1)(a) GDPR), which is voluntary and may be withdrawn at any time.

 

How long will I store this data? 

For up to 1 year unless you extend or withdraw your consent.

 

II. Who Has Access to the Data?

  

Your data will remain with me. However, some companies or freelancers may have access to the data because they help me run my business. These include:

• Email service providers

• Client management and invoicing systems

• External legal, accounting, and advisory services

• Freelance marketing and IT contractors

 

Personal data is processed within the European Union. 

 

III. Your Rights Related to Personal Data Processing

 

If you have any questions about your personal data, contact me at the above email or phone number.

I do not have a designated Data Protection Officer.

There is no automated decision-making or profiling in my data processing.

 

Under GDPR, you have the right to request information about which personal data I process, request access to this data, request updates or corrections, request restriction of processing, receive a copy of the processed data, and in certain situations request deletion or data portability.

Consents may be withdrawn at any time, and you may object to processing based on legitimate interest.

 

If you believe I am mishandling your data, you have the right to lodge a complaint with the Data Protection Authority or take your claim to court.